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Our return policy allows you to return items within 30 days of purchase. Items must be unused and in original packaging to qualify for a full refund.
Shipping typically takes up to 3 weeks within the United States. You will receive a tracking number once your order has shipped.
No, we only offer our items to the United State. On some occasions we can send things out of Country but you would have to pay the extra shipping.
If your item arrives damaged, please contact us within 48 hours. We will assist you with a replacement or refund.
Once an order is placed, changes can only be made before we start to build your item. Please contact us immediately if you need to make adjustments.
We accept all major credit cards, PayPal, and other secure payment options for your convenience.
Most of our items are handcrafted to order. Please allow up to 3 weeks for production and shipping, especially for larger pieces like copper stills. While many orders ship within 1-2 weeks, this timeframe ensures we can give your item the attention it deserves. Seasonal demand may also influence production times. We stand behind our craftsmanship with a satisfaction guarantee on all products.
Your satisfaction is our priority, and we’re here to help with any questions.
(937) 580-6568